Silvano Giraldin is a front of house legend who for nearly four decades served as maître d’ and managing director of Le Gavroche, the first London restaurant to ever receive three Michelin stars. He is considered one of the godfathers of the art of the table.
In this talk from the fourth MAD Symposium, What’s Cooking, he present an informal reflection on what he sees as essential to a restaurant’s success—educating the people that interact with the guests (by investing in them, sending them on educational trips), not hovering over diners (“the best service is the kind that you do not notice”)—and explains all the changes, many of them welcome, that have taken place in dining over the past three decades.
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