General information
Service and event provider
MAD
Toldbodgade 12, Baghus, 3&4 sal.
1253 København K
Denmark
CVR: 34542236
Payment & ticket provider
Company name: Preo
CVR: 43101684
Address: Smallegade 52E
2000 Frederiksberg, DK
E-mail: hello@preo.live
Phone no.: +45 61408085
Prices and payment
The applicable price is the one on the day of the order indicated on the product concerned. All prices are inclusive VAT and are stated in DKK.
When ordering you can see the final price, which is inclusive of VAT, taxes and any additional cost.
You can make your payment with credit and debit cards (Visa and MasterCard), MobilePay, Apple Pay and Google Pay.
Right of cancellation
Cancellation of tickets
According to danish law tickets or in broader terms event accesses are not refundable.
This ticket is personal to you and non-transferable and non-refundable. If unforeseen circumstances prevent you from attending, please contact us directly at symposium@madfeed.co for assistance.
If the event is cancelled, MAD will inform the customers prior to the cancellation and refund the customers the ticket price minus the processing fee.
Liability
Preo or MAD is not responsible for breakdowns or temporary interruptions on the platform, breakdown of power or internet connection, vandalism on the system (both physical as well as computer viruses and hacking), misuse of personal data or other facts and circumstances that are beyond Preos control. It is not guaranteed that you can use the downloaded files on any computer, and use will always assume that you are in possession of software that can open/read the relevant files.
Product liability
For such damages, which are immediately covered by Act No. 481 of 7 June 1989 on product liability, the provisions of the act shall apply. For product liability which are not covered by the above-mentioned law, the following restrictions apply:
Preo or Mad and the customer are mutually obliged to let themselves be summoned to the court or arbitration tribunal which examines claims against either of them on the basis of damage allegedly caused by the goods.
If the delivery is delayed, will we inform the customer by e-email.
Right of complaint
The rules of the Danish Sale of Goods Act apply to goods purchases. You therefore have a 24-month right of complaint if there are defects in your product. You have the opportunity to have the item repaired, exchanged, money returned or reduction in the price, depending on the specific situation that Preo or Preo partner decides.
The right of complaint does not apply if the defect has arisen as a result of incorrect use of the product or other damaging behavior.
You can complain about a product by e-mail at support@preo.live
You must complain within “reasonable time” after you have discovered the defect in the item.
Applicable law
Any dispute arising out of your purchase through Preo and on the website or the resulting disputes, including the scope or validity of these terms and conditions, is subject to Danish law and must be brought before Copenhagen City Court.